Pricing and Credits
Exact 3D Video is usage-based. You buy credits in advance, and each step you run uses credits according to actual usage. Prices are in US dollars (USD). 1 credit = US$0.01. Prices do not include taxes.
Seller: Kenta Yamamoto (sole proprietor), Grand-K Kyoto Ekimae Bldg. 201, 85-2 Koinari-cho, Shimogyo-ku, Kyoto 600-8208, Japan. To receive this information at your email address, write to service@3dcgdouga.com and we will send it within five days.
Credit packs
| Price | Credits | Rough guide |
|---|---|---|
| US$5 | 500 | Chat questions |
| US$10 | 1,000 | Chat and a storyboard |
| US$40 | 4,000 | About one 1-minute Standard video |
| US$100 | 10,000 | About two 1-minute Standard videos |
| US$300 | 30,000 | About eight 1-minute Standard videos |
Starting a build requires enough available credits to cover the upper limit shown for that run. The US$5 and US$10 packs are for the chat and storyboard, and they are usually not enough to start a video, even a short one. The chat also needs a small available balance before it can reply.
What uses credits
| AI direction (chat) | The AI reads your request and materials and writes the storyboard |
|---|---|
| AI build | The AI builds the 3D computer graphics. You choose an upper limit before it starts, and you are charged for actual usage up to that limit. |
| Narration | AI voice synthesis |
| GPU processing | The time used for 3D rendering |
| Save and transfer | Storing outputs, and data transfer when you play or download them |
| Keep (only if you choose it) | Keeping a finished video past 30 days. The fee is based on file size and months kept, paid in advance, for 6 months, 1 year, or 3 years. |
Your credits are not used when other people watch a video through your share link. Daily limits on plays apply.
Build modes
| Standard | Real-time style rendering, for faster and more affordable results. Guide for a 1-minute video with two small revisions: about 3,500 credits (about US$35). A larger revision, such as changing the background, adds about 900 to 1,500 credits each. |
|---|---|
| High Quality | Rendering that calculates light reflections and materials for a photorealistic look. The AI takes more steps, and a separate AI reviews and revises the work at least three times. Available for videos up to 5 minutes. Guide for a 1-minute video with two small revisions: about 7,000 to 12,000 credits (about US$70 to US$120). A larger revision adds about 2,400 to 3,200 credits each. The final export of a 1-minute video takes several hours. |
These are guides, not quotes. Actual usage depends on the length and content of the video.
How charging works
- Before each build, export, or keep, we show an estimate and an upper limit.
- After a run ends, we set the final charge from actual usage and deduct it from your credits. Usage history shows the breakdown.
- While a run is in progress, credits up to its upper limit are reserved and cannot be used for anything else. When it ends, only the amount actually used is deducted.
- We do not charge for processing that fails because of our defect or that stops at the time limit. If the AI refuses a run because of its content, we charge for usage up to that point.
- If a final charge is more than your balance, the shortfall is deducted from your next purchase, and new runs and video links may be unavailable until it is cleared.
- If a video did not come out correctly, tell us using Contact Support at the bottom of the chat screen. Your Chat ID is attached automatically.
Credits do not expire
Purchased credits do not expire. Free credits, if we offer them, expire on the date shown when you receive them, and credits bought on our Japanese site follow that site's terms. If your balance includes any of these, the ones that expire soonest are used first, and your Account page shows the date.
Refund policy
- All sales are final. We do not give refunds for purchased credits, including unused or leftover credits, except as required by applicable law.
- This policy has no time-based exceptions and applies to every pack. If you close your account, your remaining credits end and are not refunded, except as required by applicable law.
- Keep fees are paid in advance and are not refunded, including if you delete the video before the period ends, except as required by applicable law.
- If a gift-certificate law or other law that applies to you gives you more, such as a right to redeem a small balance in cash, we will follow that law. Contact us with your Account ID.
- Where the law requires a refund, we pay it to your original payment method, with no fee. We may need your Account ID or Stripe receipt to find the purchase.
- You can ask for a written copy of this policy by emailing service@3dcgdouga.com.
Payment and taxes
- You buy credits on the Account page after you sign in, using the payment methods shown on Stripe's checkout page. You pay when you purchase, and credits are added right after payment completes. We do not receive or hold your card number.
- The seller is in Japan, so your bank may charge foreign transaction or currency conversion fees.
- Charges appear on your card statement as 3DCGDOUGA.COM.
- Prices do not include taxes. Taxes may apply, and we may add them where required.
Free credits
We may give free credits for signing up, referrals, or promotions. Free credits are issued for promotional purposes and expire on the date shown when you receive them. They have no cash value and cannot be refunded, exchanged for cash, or transferred, except as required by applicable law.
See also our Terms of Service, Privacy Policy, and Legal Notice.
Effective date: November 7, 2026